Satisfaction Guarantee
We want you to be 100% satisfied. Our aim is to provide you with quality products at an affordable price. If an item does not meet your expectations, we'll gladly refund your money within 30 days after purchase. In order to keep our prices the lowest possible, some exceptions apply, including a 20% restocking fee applied after 30 days and 30% restocking fee applied after 60 days, should the item be in a usable condition. Please see our [1]Returns section for detailed information.
PRICE MATCH GUARANTEE
If you find the same product for a lower price from any other company, we will refund/match the difference. Offer is valid for 30 days from the date of purchase. Valid on orders shipped within the continental United States. Cannot price match against auction sites. Pricing match is based on competitor complying with Manufacturer’s Minimum Advertised Price (MAP) Policy. If a product is listed below “MAP” we may not be able to match that price. Vendor that we price match must have product available to purchase and not on backorder.
Certain products sold on bodyworkmall.com are considered non-returnable due to hygiene issues.
Hygiene items such as raised toilet seats, commodes, erection aids, pillows, cushions, bath safety, and
personal care products are non-returnable.
Due to manufacturer's return policies, some custom equipment may be returned to BodyWorkMall for repairs only - no refunds or exchanges can be made at any time.
The full 4" thick Aero-Cel™ pad supports your client comfortably in either a prone or supine position. This versatile pad can be adjusted to fit almost any client's face. Oakworks® exclusive internal support system allows you to support narrow and broad faces comfortably. Turn it around on your face rest platform to create a great cervical pillow that cradles the neck and head for supine treatments. Pad only.
The AeroCel face rest crescent pad is available in your choice of PVC Free TerraTouch fabric.
Please Note:
Failure to follow cleaning recommendations will void the warranty on fabric
Caring for your Upholstery:
CLEAN your upholstered items when needed using a mild solution of 4:1 diluted non-alcohol cleaner such as Formula 409®, Fantastik®, or Green Windex®.
DISINFECT your fabric with any of the disinfectants listed below, following the Manufacturer’s disinfections instructions. Products listed below meet EPA’s criteria for use against SARS-CoV-2, the virus that causes COVID-19:
3M C. diff Solution Tablets (EPA Reg. No. 718147-6)
AntiGone Wipes (SC 291919-10)
Clorox EZ Kill Wipes (EPA Reg. No. 5984-10)
DO NOT use citrus based cleaners or other strong cleaners, such as alcohol, acetone, higher concentrations of bleach.
DO NOT expose the fabric to direct sunlight, adhesives, liquids, or abrasive materials.
Refund & Return Policy:
Note:All accessories are non-returnable. The following accessories are non-returnable due to hygiene concerns: all items that have upholstery, fabric, linen, Sheets, Table Warmers, and Table Fleece.